TPB Privacy Policy

Talk Plan Build ("we," "us," or "our") respects the privacy of our clients and website users ("you"). This Privacy Policy describes the types of personal data we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect personal data necessary to provide our planning consultancy services and operate our website effectively. This data may include:

• Contact Information and Personal Data: Name, address, phone number, and email address.
• Payment Information: Records of payment and billing details necessary to secure payment of our services.
• Service Information: Communication exchanged via email and any other information you share while requesting or utilizing our services.

Use of Your Information

We use your personal data to:

• Deliver our planning consultancy services and fulfil your requests.
• Communicate with you regarding your project and provide updates.
• Send you information about new services and offers, but only with your consent (you can opt-out at any time).
• Fulfil legal and regulatory obligations.

Data Sharing

We will not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist us in delivering our services. This includes but is not limited to planning specialists such as heritage or tree consultants, as well as surveyors. These providers will only be granted access to the data necessary to perform their specific functions.
• Governing Bodies: With the aim of delivering our services, we may share your data with third-party governing bodies such as Local Planning Authorities and the Planning Inspectorate. These bodies will only be given/granted access to the data necessary to perform their specific functions.
• Legal Requirements: We may disclose your data if required by law or to comply with a legal process.

Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate technical and organizational safeguards.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, or you request for your data to be deleted.

Your Data Rights

You have the right to:

• Access your personal data we hold.
• Request correction of any inaccurate data.
• Request deletion of your data (subject to legal and regulatory requirements).
• Object to the sharing or processing of your data for marketing purposes.
• Withdraw your consent for any data processing based on your consent.

To exercise any of these rights, please contact us at info@talkplanbuild.co.uk

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on our website.